Tips and info
Break through – improve late claims results
November 2006To achieve improved results follow these important procedural guidelines:
Determine deadline
Determine deadline for responding to forms/notices sent by state agency:
- Claim forms/notices
- Determinations/decisions
- Charge statements
- Hearing notices
Four days or less...
- Fax or overnight all claim/hearing forms/notices to your UC eXpress Claims representative for completion or response.
- If manager completes claim form/notice send original to state agency and send a copy to your UC eXpress Claims Representative.
Five days or more...
- Claim Forms/Notices – Send separation information with any additional documents, warning notices and comments to your UC eXpress Claims Representative for completion.
- Hearing Notices – Fax or call your UC eXpress Claims Representative.
- Determinations/Decisions/Charge Statements – Mail to UC eXpress.
| Call your UC Express claims representative for assistance! | |
| Malie Salas | Amy Darboe |
| Claims Representative | Claims Representative |
| (800) 955-4351, ext. 5 | (800) 955-4351, ext. 3 |
| Direct Fax: (866) 226-2359 | Direct Fax: (866) 229-1320 |
| Email: Msalas@talx.com | Email: Adarboe@talx.com |